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Our subsidiary, Puncak Niaga (M) Sdn Bhd (PNSB) which holds four water treatment concessions with the Selangor State Government, is the nation’s second largest water supply concessionaire, operating, managing and maintaining 29 water treatment plants with a combined capacity of 1,942 million litres per day. PNSB undertook the finance, design, construction, operation, management and maintenance of the Sungai Selangor Phase 2 Water Treatment Plant with a design capacity of 950 million litres per day at a cost of RM1.28 billion which was completed on 1 January 2001, one year ahead of schedule. Subsequently, PNSB completed the Wangsa Maju Water Treatment Plant with a design capacity of 45 million litres per day at a cost of RM122.0 million in a record time of six months in July 1998, during the water crisis. These early completion of projects clearly exemplifies the PNHB Group’s excellent capabilities in managing and undertaking large-scale water supply projects in Malaysia.
Under a separate concession agreement with the Federal Government and the Selangor State Government, our other subsidiary, Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), supplies treated water to a population of 7.3 million including industrial and commercial users, with a total registration of 1.664 million consumer accounts. SYABAS also undertakes the maintenance of 24,893 km of water pipes, 1,240 service reservoirs, elevated water tanks and suction tanks and 451 pumping stations within the State of Selangor and the Federal Territories of Kuala Lumpur and Putrajaya.
In mid 2008, PNHB Group entered the China market via its 80% owned subsidiary, Sino Water Pte Ltd (SWPL), a company incorporated in Singapore which focuses primarily on potential markets in China. SWPL has established various subsidiaries in the People’s Republic of China to undertake potable water and wastewater projects in several provinces in China.
Two subsidiaries within the Group, namely Puncak Research Centre Sdn Bhd and Puncak Oil & Gas Sdn Bhd undertake the research and development activities and oil and gas works respectively.
Our customer contact centre, PUSPEL, which is manned by 41 highly trained call agents, operates 24 hours daily and provides customers with a convenient and effective way to contact SYABAS on water supply matters. In May 2007, PUSPEL received the 2007 Malaysia Water Award for Excellence in Customer Service Management from the Malaysian Water Association.
Out of the manpower strength of more than 4,000 employees in PNHB Group, more than half comprise Management, professionals, technical and supervisory executives with core competencies in engineering, accountancy, legal, management, administration and business; which are instrumental in supporting the Group’s business and operations.
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